Introduction

Welcome to Peaceful Energy Cloud (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to ensuring that your personal information is handled with care, transparency, and respect. This Privacy Policy outlines how we collect, use, and protect your information in line with the Nigeria Data Protection Act (NDPA) and the Nigeria Data Protection Regulation (NDPR).

Information We Collect

We collect information to help us deliver reliable and efficient cloud services. This includes:

1. Personal Information

Details voluntarily provided by you, such as your name and email address.

2. Usage Data

• IP address
• Browser type
• Device information
• Pages visited

General technical information automatically collected during service use.

3. Cookies and Similar Technologies

Used to enhance user experience and ensure smooth website performance.

How We Use Your Information

We use your information strictly for the purposes you expect, including:

• Service Delivery: To provide, operate, and improve our cloud services.
• Communication: To send service-related updates or respond to support enquiries.
• User Experience Improvement: To analyse trends and improve functionality, reliability, and performance.

We do not use your information for unrelated purposes.

Legal Basis for Processing

Your information is processed based on:

• Consent: When you voluntarily provide information or approve its use.
• Contract: When necessary to deliver the services you have requested.
• Legitimate Use: For essential operational reasons that do not override your rights.

Peaceful Energy Cloud does not engage in practices that compromise user privacy.

Data Security

We apply appropriate security measures to safeguard your information and protect it from unauthorized access or alteration. While no digital system can be entirely free of risk, we continuously work to maintain a secure environment for your data.

Data Retention

We keep your information only for as long as it is needed to:

• Provide the services you use
• Maintain your account
• Meet minimal legal obligations

After this period, information is securely removed.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion: Request deletion of your information when legally permissible.
• Restriction: Request limited use of your information in specific situations.
• Objection: Object to certain uses of your data.

We aim to respond to all requests promptly and respectfully.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect improvements or legal requirements. Any updates will be posted here, and continued use of our services indicates your acceptance of the revised policy.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach us at:
info@peacefulenergy.cloud

Thank you for trusting Peaceful Energy Cloud. Your privacy and confidence are very important to us.